Barneveld, the Netherlands – Bosch Car Service, a network of over 400 independent car dealers in the Netherlands, today announced a new partnership with WESP Automotive Business Intelligence. WESP is a leading provider of data-driven solutions for the automotive industry. As part of this collaboration, all Dutch Bosch Car Service car companies will be connected to WESP’s advanced platform.
Benefits for the Bosch Car Service companies
By connecting to the WESP platform, car companies will gain insight into, for example, the number of customers and the average spending per customer on maintenance and repair. These data are also compared with fellow franchisees. This creates valuable insights for car companies to further improve their operations.
Shared network dashboard
The data of all Bosch Car Service companies are also brought together in a single, so-called Network Performance Dashboard. This dashboard analyses the performance of the Bosch network. Using these insights, Bosch Netherlands can make informed decisions about the strategy for the Bosch Car Service network. This ultimately benefits all Bosch Car Service car companies.
WESP and Bosch attach great importance to the confidential and secure handling of the car companies’ data. Customer data, for example, will not be included in this dashboard.
“We are very excited about this cooperation with WESP,” said Norel Bomers, Concept Manager of Bosch Car Service Netherlands. “By providing our partners with powerful data-driven tools, we enable them to exploit their full potential and play a leading role in the Dutch automotive industry.”
Bas Wintjes, Managing Director at WESP, adds: “Bosch Car Service has long been known for its commitment to quality and customer focus. The integration of WESP’s platform significantly reinforces these values by providing our partners with data-driven insights that help them to continuously improve their services and solidify their competitive advantage.”
About Bosch Car Service
Bosch Car Service is a global network of independent Bosch service partners. With more than 15,000 locations in 150 countries, Bosch Car Service offers a wide range of automotive repair and maintenance services worldwide. Bosch Car Service partners are known for their expertise, quality and good customer service.
About WESP Automotive Business Intelligence
WESP is a leading provider of data-driven solutions for the automotive industry. The company offers a wide range of products and services that help automotive companies improve performance, increase profitability and strengthen their competitive advantage. WESP’s solutions are used by leading automotive companies in Europe.
Contact
Norel Bomers
Concept Manager Bosch Car Service and AutoCrew Benelux
Robert Bosch B.V.
Benelux.Conceptsupport@bosch.com
Bas Blokker
Head of Retail Support
WESP Automotive Business Intelligence
Bas.blokker@mywesp.com
